If you entered an incorrect email address during the booking process, you will need to contact the travel provider you booked with, as they are best equipped to assist you.

Moonwings is a travel search engine that helps you find the best travel options. You can explore thousands of travel agents, airlines, hotels, and car hire companies through Moonwings. If you’re uncertain about who you booked with, check your bank or credit card statement to find the name of the company that charged you.

If you know the travel provider you booked with and just need their contact information, you can find them by clicking the link below.

Moonwings is a travel search engine, and we do not handle bookings or payments. When you find a car that suits your needs, you will be directed to the car hire provider’s site to complete your booking. Once there, you will see all the different payment options they offer.

We recommend reaching out to the car hire provider directly if you have any questions about payment. You can usually find their contact details on their website. For security reasons, you may be asked for further identification or documents before your booking can be processed.

If you have any questions about payment, the best people to help are the car hire providers themselves. To make it easy for you to contact them, we've included a list of the most common car hire companies we display on Moonwings below.

Moonwings is a travel search engine that helps you find the best travel options. You can explore thousands of travel agencies, airlines, hotels, and car hire companies through Moonwings, which we refer to as travel providers.

You should receive a booking confirmation via email from the company you purchased your travel from. This email may occasionally land in your spam or junk mail folder, so it’s worth checking there.

Our goal is to make searching as transparent as possible. That's why we give our deals a rating based on what the policy includes (e.g., fuel & mileage, insurance, and cancellation policy). Please keep in mind that the final price you pay for your car rental may change due to additional options offered by the car hire provider.

If you still believe you've been overcharged, we recommend contacting the car hire provider you booked with. Moonwings does not have access to your booking information, so the provider is best positioned to assist you with your concerns.

If you have questions about changes, cancellations, or refunds, you’ll need to contact the travel provider you booked with directly. They will have all the information regarding your booking and can usually assist you with any questions.